Casely announced a second recall of its E33A wireless power bank this month after a fatal burn injury was tied to the device. The company says this April 2025 notice follows an earlier recall issued in April 2024, one that clearly failed to address the ongoing safety issues. If you own one of these devices, stop using it immediately.
Up to 429,000 units are affected, manufactured between March 2022 and September 2024. The U.S. Consumer Product Safety Commission has made it clear: the batteries can overheat and ignite, posing a serious fire hazard. This isn't a minor glitch; it's a design flaw in the battery's thermal management system that Casely and the CPSC both acknowledge.
Fifty one overheating or fire incidents have been recorded since the E33A launched. One of those incidents, in August 2024, led to the death of a 75 year old woman who suffered second and third degree burns and subsequently died from complications. After the first recall went live, an additional 28 incidents were documented. That timeline should concern anyone still holding onto one of these power banks.
Casely and the CPSC are urging users to stop using the E33A immediately and follow the return instructions on the company's website. Casely is rolling out a device recall process that includes prepaid shipping labels and on site collection points. You can register your serial number online to receive either a replacement or a full refund.
A second recall is rare, and it's a red flag that the first attempt didn't solve the problem. If you've been charging your phone with an E33A, return it immediately. The convenience of a wireless power bank isn't worth the risk of a fire, or worse.
